The basics of how Nameservers works

Think of name servers as specialized directory assistance operators in the big city of the internet. When you’re trying to find a website, these operators direct your computer to the right part of the city.

Here’s how it works with name servers, using a simple analogy:

1. You Ask for Directions: You type a website name like “google.com” into your browser. It’s like calling directory assistance to ask for the address of a specific place in the city.
2. Your Request Goes to a Name Server: Your request first reaches a name server assigned by your internet service. Think of this name server as a specialized operator who knows where all the website “addresses” are stored.
3. Finding the Specific Operator: This name server might not have the specific address you need, so it refers your request to another name server that specifically manages addresses for the “.com” area of the internet. It’s like being transferred to an operator who specializes in a specific part of town.
4. Getting the Exact Address: The “.com” name server looks up its records and finds the IP address for “google.com”. This name server is like a local expert who knows every street in the “.com” area.
5. Directing You There: The name server sends back the IP address to your computer. Now, your computer knows how to reach “google.com”, much like how you’d start your journey after getting an address from directory assistance.

This system ensures that your internet journey to find a website is smooth and quick, just like how city directory assistance helps you navigate to your destination in a big city.

How to Change the Nameservers for Your Domain with ChemiCloud

Step 1: Go to chemicloud.com/login and log in to your ChemiCloud customer account.

Step 2: In your Client Area Dashboard, click the “Domains” icon located on the left-hand side menu.

Step 3: From the list, locate the domain you want to manage and click the “Manage Domain” button.

Step 4: In the “Manage” action menu on the right-hand side, click on the Nameservers option.

Step 5: Select the “Use custom nameservers” option and enter the nameservers you wish to use for your domain.

Step 6: Click the “Change Nameservers” button to apply the new nameservers.

Please note that it can take up to 24 hours for the nameserver changes to fully propagate worldwide. While it often takes just a few hours, it’s good to be aware of this timing. You can use a DNS propagation checker to monitor the global propagation status.

That’s all! You now know how to change the nameservers for your domain registered with ChemiCloud.

Auto-Renewal Settings

For your convenience, domains are set to auto-renew by default. If you prefer not to renew a domain, you can disable auto-renewal by following the steps below:

Step 1: Go to chemicloud.com/login and log in to your ChemiCloud customer account.

Step 2: In your Client Area Dashboard, click the “Domains” icon located on the left-hand side menu.

Step 3) Click on “Manage Domain” button for the domain on which you want to disable that auto-renewal.

Step 4) In the “Manage” action menu on the right-hand side, click the Auto Renew option, then toggle the auto-renewal status to OFF.

Important: If a domain isn’t renewed on time, it will enter the Redemption Grace Period. During this period, the domain will stop working, and changes to it will be restricted.

That’s all! Your domain’s auto-renewal has been disabled, which means that it will expire on the expiration date.

ID Protection (Whois Privacy) hides your personal information, protecting against spam, scams, and the public.

Give yourself peace of mind that your personal information and privacy are protected by purchasing Domain Privacy & Protection.

In case you didn’t purchase the ID Protection add-on while registering your domain name, please follow the steps below to enable it:

Step 1) Log in to your Client Area

Step 2) From the left-hand-side Menu, click on Domains

Step 3) Locate the domain for which you’d like to enable ID Protection and click on the Manage Domain button

4) In the Manage section click on Addons

5) Click Order

That’s it! Now you know how to enable ID Protection for your domain name.

How to set Up Addon Domains

An addon domain allows you to have a separate website with a separate domain name under the same web hosting account.

To add a new domain as an addon domain, log into your Client Area and click on the cPanel icon of your hosting service. This action will log you into cPanel.

In the section Domains, click Addon Domains. For step by step instructions, please follow the steps in this tutorial.

How to set Up Parked Domains (Aliases)

Parked domains (aliases) are domains that you own, but which do not contain any content.

For example, you can make www.example.net and www.example.org show content from www.example.com.

ChemiCloud offers parked domains option for all hosting plans.

To add a new domain as a parked domain, log into your Client Area and click on the cPanel icon of your hosting service. This action will log you into cPanel.

In the section Domains, click Aliases. For step by step instructions, please follow the steps in this tutorial.

That’s a wrap!

You now know how to register new domain names through your Client Area and how to set up additional domains on your hosting service using cPanel.

Setting Up a Domain Registered with ChemiCloud

If you have registered a domain name along with a hosting service, there is no need for additional setup because it is automatically set up for you.

You can manage registrant information of your domain by logging into your Client Area → Domains → Manage.

Setting Up an External Domain

If you already have your own domain name registered with another provider, and simply want to use it with our hosting, you will need to migrate your website to us first.

Once your website was migrated to us, you’ll need to point your domain to our DNS, either by name servers or A record to our server’s IP address. You can find your DNS information in the welcome email of your hosting service.

If you don’t remember your domain registrar, simply do a whois check.

If at any time you have any questions, please feel free to contact our support team!

If you wish to transfer your domain from ChemiCloud to another registrar, please follow the steps below on how to disable the Registrar-Lock on your domain.

This must be done before placing a transfer request with a new registrar.

How to disable the Registrar-Lock on your domain

1. Login into your Client Area.
2. Select Domains from the left-hand sidebar and click on the Manage Domain button next to your domain:
3. Click the Registrar Lock link in the ‘Manage’ section
4. Then you can change the registrar lock status to OFF

How to enable the Registrar-Lock on your domain

1. Login into your Client Area.
2. Select Domains from the left-hand sidebar and click on the Manage Domain button next to your domain:
3. Click the Registrar Lock link in the ‘Manage’ section
4. Then you can change the registrar lock status to ON

In order to use a domain registered somewhere else with your ChemiCloud hosting account, please follow these steps:

1)  Change the DNS servers for the domain in question at your registrar to the ones for your account. For the specific DNS settings information please reference the Welcome Email you received from ChemiCloud shortly after completing your purchase. Within it will be the exact DNS nameservers that you will need.

2) Allow 24 hours for the DNS changes to propagate and take effect.