Let’s be honest—GoDaddy has been around forever.

But just because they’re a big name doesn’t mean they’re the right fit for you.

Maybe your site’s been slow as molasses, even on premium plans.
Maybe you’ve wasted hours waiting for a support agent who can actually help you.
Or maybe you’re tired of paying more year after year… with no real improvements to show for it.

Sound familiar?

Thousands of businesses have left GoDaddy behind—and you can too.

And the best part?

You don’t have to figure it all out by yourself.

This guide will show you:

Why users are ditching GoDaddy
How to cancel your GoDaddy subscription step by step
How to migrate your website without downtime
How to save time and stress with our free GoDaddy Escape Plan

Let’s get started.

Why People Ditch GoDaddy (And You Might Too)

Here’s what real GoDaddy users have shared on TrustPilot:

• “They never upgrade you to the latest servers. I had to cancel and migrate just to get basic performance improvements.”

• “Even on a $120/month plan, my site crashed under minimal traffic. Absolutely not worth it.”

• “Customer support is slow, unhelpful, and repeats the same copy-paste responses. It’s like talking to a wall.”

• “The WordPress editor barely worked because GoDaddy was blocking PHP files. It took 20 days to get a reply—and even then, no solution.”

• “Be prepared to spend 4+ hours with support every time you need help. It’s exhausting.”

Here’s the big problem:

GoDaddy’s resource limits, outdated infrastructure, and slow, impersonal support hold you back.

Even if you’re paying premium prices, your website performance—and your time—suffers.

Therefore, even though GoDaddy has many benefits, this could ultimately be a deal breaker for some.

Whatever the reason, they’re all frustrating, and it’s not your fault your web host is failing.

Luckily, migrating web hosts is a way to escape this problem.

While it may seem like far too much effort, the result will more than makeup for it.

What to Do Before You Cancel your GoDaddy Subscription

Don’t rush to cancel your GoDaddy subscription without a plan. You’ll want to:

Step 1) Choose Your Next Hosting Provider Wisely

Before you jump ship, make sure you’re not going from one problem to another.

Before making a decision, make sure to ask these essential questions. Understanding their answers will help you determine whether the provider suits your needs.

Ask any prospective web host:

How long have you been around?

It’s smart to check how long a host has been in business. New hosts (under a year) might still be figuring things out. But just because a host has been around for years doesn’t mean they’re good. Some older hosts still offer subpar services.

Do you offer free migrations? How many?

Moving your website can be a hassle. If you’ve done it before, you know what to expect. If it’s your first time, plan to spend a few hours on it. A good host should help — for free. Always ask if they offer free migrations and how many sites they’ll move for you.

Do you have servers near my audience?

Server location matters. The closer your server is to your visitors, the faster your site loads. If your audience is global, check if the host offers a CDN (Content Delivery Network). This spreads your content across multiple locations for faster delivery worldwide.

Do you back up my site — and is it stored offsite?

Backups are a must. Even the best security can’t stop every problem. A solid host will back up your site offsite—so even if something happens to the server, your data is safe. Don’t just take their word for it. Ask where the backups are stored and how often they run.

How do you protect my site from malware and downtime?

Hackers love popular apps like WordPress. Your host should have systems in place to block attacks, scan for malware, and limit downtime. Don’t be shy—ask what protections they offer. It’s your site on the line.

What’s the refund policy if I’m not happy?

Good hosts stand behind their services. Look for a money-back guarantee. For example, ChemiCloud offers a 45-day refund policy on most plans. That way, you can try them out risk-free.

Is support actually handled by experts — or outsourced?

You want help from real experts, not a chatbot or outsourced team. Before signing up, ask technical questions. See how they respond. Great support can make or break your hosting experience.

Red flag: If your next host can’t answer these confidently, keep looking.

Want a shortcut?

Here’s what thousands of former GoDaddy users have discovered: ChemiCloud offers fast, secure hosting with real human support, free site migration, and a 45-day money-back guarantee.

Get My Escape Plan Now

Step 2) Back Up Your Website – How to Generate a Backup of Your Website with GoDaddy

Never cancel your GoDaddy subscription before downloading your files and database. Once your GoDaddy service is gone, so is your data.

Before you cancel your GoDaddy subscription, it is important to make sure that you have a backup of your site. You can download the most recent backup and save it on your computer. Note that once you terminate the account, any website backups taken and stored with Hostinger will no longer be accessible.

Pro Tip: If you’re moving to ChemiCloud, we’ll handle this for free. No tech headaches, no downtime—just a smooth transition.

Backing Up Your Files:

Using GoDaddy’s cPanel Admin, you can easily do a backup for your site’s files.

To do this, please take the following steps:

Step 1) Log in to your GoDaddy account. See the Manage your Products option in the left-hand side menu and click on Hosting. 

Step 2) Find your website in the list, then click the three dots under actions and click on the cPanel Admin

Step 3) In cPanel, search for File Manager in search menu or under the Files section, then click to open it.

Step 4) In File Manager, search for the public_html directory (this contains your site files).
Right-click on public_html and select Compress.

Step 5) Name your archive (e.g., files-backup.zip). cPanel will automatically suggest the .zip extension.
Click Compress to create the archive.

Step 6) Once the archive is ready, you’ll find it in the home directory of your account.
Right-click on the archive file and select Download to save a copy to your computer.

That’s it! You’ve backed up your site files.
The next step is to back up your database.

Backing Up Your Databases

Using GoDaddy’s cPanel Admin, you can easily do a backup for your site’s database. To do this, please take the following steps:

Step 1) Log in to your GoDaddy account. See the Manage your Products option in the left-hand side menu and click on Hosting. 

Step 2) Find your website in the list, then click the three dots under actions and click on the cPanel Admin

Step 3) In cPanel, look for the phpMyAdmin option under the Databases section and click it.

Step 4) In phpMyAdmin, select your website’s database from the menu on the left.
(If you’re not sure which database to choose, check your website’s configuration file, such as wp-config.php for WordPress sites.)

Step 6) With the database selected, click the Export tab at the top.
Finally, click the Export button to download the database backup file.

That’s it! The download will start automatically. The time it takes depends on your database size.

You now have a backup of your site’s database!

How to Make the Switch Without the Stress?

Migrating your site away from GoDaddy doesn’t have to be complicated — or risky.

With ChemiCloud, you get:

• Free white-glove migration (we’ll move everything for you)
• 24/7 real human support — no more AI chatbots. No scripts. Just helpful, experienced support from people who care
• 17 server locations to choose from
• Daily backups and advanced security — included.

Plus, our 45-day money-back guarantee gives you plenty of time to test the waters risk-free.

So… if you’ve had enough of the slowdowns, the outages, the support frustrations — this is your escape plan.

Let us handle the migration. You focus on growing your site.

Get My Escape Plan Now

How To Cancel Your GoDaddy Subscription

Ready to cancel your GoDaddy subscription?

Now that your website is migrated and safe let’s delve into steps on how to cancel a GoDaddy subscription. 

Here’s how to do it, step by step.

Before you begin:
If you have multiple services with GoDaddy (like domain registration, or Email in addition to hosting), you’ll need to decide which services you want to cancel. For hosting-only customers, you can skip this part.
Canceling your hosting does not automatically cancel your domain. If you want to transfer your domain elsewhere after canceling hosting, you can do so anytime.

Here are four straightforward steps that will help you either to cancel or delete your GoDaddy subscription.

Step 1) Go to your GoDaddy Renewals & Billing page. You might be prompted to login.

Next to the product you want to cancel or delete, select the checkbox. 

Note: Deleting a subscription with multiple products will remove all the products. The products can’t be individually deleted.

Step 2) At the top of the page, select Cancel Auto-Renewal.

Step 3) Select Delete My Product.

Step 4) Next to To complete my request, I acknowledge that I must open the email and select ‘Yes, I want to delete,’ select the checkbox, then click Send email.

Step 5) Once you receive GoDaddy’s “Are you sure?” email, open it and select Yes, I Want to Delete! 

You’ll be taken back to your account. If you don’t get their email, make sure the email address in your account profile is up to date.

Step 6) Select Delete product.

That’s it!  GoDaddy will confirm that your product was deleted from the account. If you’d like, you can leave additional feedback regarding your cancelation request. 

How to Request a Refund at GoDaddy (if Applicable)

New customers of GoDaddy can take advantage of a 30-day money-back guarantee for all annual shared hosting plans and a 48 hours money-back guarantee for monthly shared hosting plans. 

For refund eligibility, please review their official refund policy.

Additionally: after you delete all your products, you can close your GoDaddy account. However, once your account is closed and your account data is deleted, you will no longer be eligible for a refund. 

Cancel your GoDaddy Account (FAQs)

Now that you have a good idea of the steps to follow when cancelling your GoDaddy account, let’s make sure we haven’t missed anything by discussing the following commonly asked questions.

Can I Get a Refund for My GoDaddy Subscription?

For those who have recently signed up with GoDaddy, you may be eligible for a refund within 30 days. However, it is important to note that there are certain conditions in order to qualify for this refund. 

For hosting services that are cancelled within 30 days of payment, a full refund is possible as long as the new term has not yet begun.

How to Cancel GoDaddy’s Subscription Auto-Renewal?

Should you decide against automatic billing for your subscription, then the GoDaddy billing system won’t be able to process payment, and your plan won’t be renewed.

In order to stop the automatic billing for your GoDaddy hosting, follow the steps below: 

Step 1) Go to your GoDaddy Renewals & Billing page. You might be prompted to login.

Next to the product you want to cancel or delete, select the checkbox. 

Note: Deleting a subscription with multiple products will remove all the products. The products can’t be individually deleted.

Step 2) At the top of the page, select Cancel Auto-Renewal.

Step 3) Select Cancel Renewal.

That’s it! If you’ll check on the subscription’s due date, you’ll notice that your service is scheduled to be canceled automatically at the due date. 

If you wish to delete your subscription instead, please follow the above-mentioned cancellation process.

How to Transfer Your Domain Away From GoDaddy?

With regards to your domain, you have the option of canceling automatic renewal for it or transferring it away from GoDaddy. Cancelation is the best choice if you purchase a new domain name from a different host. On the other hand, should you wish to keep your existing one, you will need to arrange a transfer.

Before initiating the transfer process at the new registrar, essential steps must be taken at the existing domain registrar. These include obtaining your domain’s authorization code (also known as EPP or auth code), unlocking the domain at your current registrar, ensuring 60 days have passed since initial registration, temporarily disabling privacy protection features during the transfer period, and updating your admin email address.

Final Thoughts

Switching hosting providers is a big decision—especially when you’ve trusted a company like GoDaddy with your website.

But if you’re feeling stuck with rising prices, hidden limits, or support that feels more like a chatbot than a real person, it’s okay to say, “I need a change.”

Your site deserves a hosting home that helps it grow—without surprises.

Leaving GoDaddy?

Don’t waste hours figuring it out alone.

Get your GoDaddy Escape Plan — includes step-by-step instructions to guide you step by step, show you how to cancel smoothly, migrate without downtime, and start fresh with a host that’s in your corner.

A proven checklist for a smooth switch
Free site migration details
Bonus tips to avoid common pitfalls

No spam. Just expert help to migrate away and cancel your GoDaddy account stress-free.

Let’s be real—SiteGround used to be a great choice for hosting. But for many, those days are over. The skyrocketing renewal prices, confusing Site Tools, and support that feels less “helpful” and more “meh”—it all adds up.

If you’re reading this, you’re probably feeling stuck.

You’ve been thinking, “Is it really worth paying triple the price for the same service?” Or maybe “Why am I dealing with performance issues when I’m paying so much more?”

You’re not alone.

Thousands of users hit this same wall every year. They realize they’ve outgrown SiteGround—or that SiteGround has outgrown them. Either way, it’s time for a clean break.

The good news? You can cancel your SiteGround account without the drama—and switch to a host that actually has your back.

Even better: You can do it without downtime, data loss, or pulling your hair out. (Yes, we’ve got you covered.)

Why People Ditch SiteGround (And You Might Too)

SiteGround might stop working for you for many reasons. When you read through SiteGround’s customer reviews, it’s easy to see that specific issues are commonly raised:

• Price Increases That Can Catch You Off-Guard: Your $2.99/month plan quietly becomes $17.99+ after the first year. That’s a 6x jump. Ouch. That’s quite a difference—and it’s easy to miss if you’re not watching.

• Support That Feels Like Talking to a Bot: many customers complained that SiteGround has started using AI chatbots to handle first responses. While it can help with simple questions, it often feels like talking to a robot—and getting to a real human can take some extra effort.

Site Tools: Not Everyone’s Favorite: SiteGround’s custom control panel works well for some, but if you’re used to cPanel, it can take some getting used to.

Renewal Rates That Feel Like a Surprise: Many users don’t realize how much prices increase after the first term, leading to a bit of sticker shock at renewal.

Therefore, even though SiteGround has many benefits, this could ultimately be a deal breaker for some.

Whatever the reason, they’re all frustrating, and it’s not your fault your web host is failing.

Luckily, migrating web hosts is a way to escape this problem.

While it may seem like far too much effort, the result will more than makeup for it.

What to Do Before You Cancel SiteGround

Don’t rush to cancel your SiteGround account without a plan. You’ll want to:

Step 1) Choose Your Next Hosting Provider Wisely

Before you jump ship, make sure you’re not going from one problem to another.

Before making a decision, make sure to ask these essential questions. Understanding their answers will help you determine whether the provider suits your needs.

Ask any prospective host:

How long have you been around?

It’s smart to check how long a host has been in business. New hosts (under a year) might still be figuring things out. But just because a host has been around for years doesn’t mean they’re good. Some older hosts still offer subpar services.

Do you offer free migrations? How many?

Moving your website can be a hassle. If you’ve done it before, you know what to expect. If it’s your first time, plan to spend a few hours on it. A good host should help — for free. Always ask if they offer free migrations and how many sites they’ll move for you.

Do you have servers near my audience?

Server location matters. The closer your server is to your visitors, the faster your site loads. If your audience is global, check if the host offers a CDN (Content Delivery Network). This spreads your content across multiple locations for faster delivery worldwide.

Do you back up my site — and is it stored offsite?

Backups are a must. Even the best security can’t stop every problem. A solid host will back up your site offsite—so even if something happens to the server, your data is safe. Don’t just take their word for it. Ask where the backups are stored and how often they run.

How do you protect my site from malware and downtime?

Hackers love popular apps like WordPress. Your host should have systems in place to block attacks, scan for malware, and limit downtime. Don’t be shy—ask what protections they offer. It’s your site on the line.

What’s the refund policy if I’m not happy?

Good hosts stand behind their services. Look for a money-back guarantee. For example, ChemiCloud offers a 45-day refund policy on most plans. That way, you can try them out risk-free.

Is support actually handled by experts — or outsourced?

You want help from real experts, not a chatbot or outsourced team. Before signing up, ask technical questions. See how they respond. Great support can make or break your hosting experience.

Red flag: If your next host can’t answer these confidently, keep looking.

Want a shortcut?

Here’s what thousands of former SiteGround users have discovered: ChemiCloud offers fast, secure hosting with real human support, free site migration, and a 45-day money-back guarantee.

Get My Escape Plan Now

Step 2) Back Up Your Website – How to Generate a Backup of Your Website with SiteGround

Never cancel your SiteGround account before downloading your files and database. Once your SiteGround account is gone, so is your data.

Before you cancel your SiteGround account, it is essential to make sure that you have a backup of your site. You can download the most recent backup and save it on your computer. Note that once you terminate the account, any website backups taken and stored with Hostinger will no longer be accessible.

Pro Tip: If you’re moving to ChemiCloud, we’ll handle this for free. No tech headaches, no downtime—just a smooth transition.

Backing Up Your Files:

Using SiteGround’s Site Tools, you can easily do a backup for your site’s files. To do this, please take the following steps:

Step 1) Log in to your SiteGround Client Area. Click the Websites tab in the top menu.

Step 2) Find your website in the list, then click the Site Tools button under its details.

Step 3) In Site Tools, search for File Manager in the left-hand menu under the Site section, then click to open it.

Step 4) In File Manager, navigate to the public_html directory (this contains your site files).
Right-click on public_html and select Archive.

Step 5) Name your archive (e.g., mywebsite_backup). SiteGround will automatically add the .zip extension.
Click Confirm to create the archive.

Step 6) Once the archive is ready, you’ll find it in the home directory of your account.
Right-click on the archive file and select Download to save a copy to your computer.

That’s it! You’ve backed up your site files.
The next step is to back up your database.

Backing Up Your Databases

Using SiteGround’s Site Tools, you can easily do a backup for your site’s database. To do this, please take the following steps:

Step 1) Log in to your SiteGround Client Area. Click the Websites tab in the top menu.

Step 2) Find your website in the list, then click the Site Tools button under its details.

Step 3) In Site Tools, look for the MySQL option under the Site section and click it.

Step 4) In the MySQL Manager, click the phpMyAdmin tab, then click the Access phpMyAdmin button. 

Step 5) In phpMyAdmin, select your website’s database from the menu on the left.
(If you’re not sure which database to choose, check your website’s configuration file, such as wp-config.php for WordPress sites.)

Step 6) With the database selected, click the Export tab at the top.
Finally, click the Go button to download the database backup file.

That’s it! The download will start automatically. The time it takes depends on your database size.

You now have a backup of your site’s database!

How to Make the Switch Without the Stress?

Migrating your site away from SiteGround doesn’t have to be complicated — or risky.

With ChemiCloud, you get:

• Free white-glove migration (we’ll move everything for you)
• 24/7 real human support — no more AI chatbots. No scripts. Just helpful, experienced support from people who care
• 17 server locations to choose from
• Daily backups and advanced security — included.

Plus, our 45-day money-back guarantee gives you plenty of time to test the waters risk-free.

So… if you’ve had enough of the slowdowns, the outages, the support frustrations — this is your escape plan.

Let us handle the migration. You focus on growing your site.

Get My Escape Plan Now

How To Cancel Your SiteGround Account

Ready to cancel your SiteGround account?

Here’s how to do it, step by step.

Before you begin:
If you have multiple services with SiteGround (like domain registration in addition to hosting), you’ll need to decide which services you want to cancel. For hosting-only customers, you can skip this part.
Canceling your hosting does not automatically cancel your domain. If you want to transfer your domain elsewhere after canceling hosting, you can do so anytime.

Here are four straightforward steps that will help you cancel your SiteGround account.

Step 1) Log in to your SiteGround Client Area, and locate the Services section in the top menu. 

Step 2) Under Hosting, find the plan you want to cancel and click Settings.

Step 3) Click the three dots (⋮) next to your plan, then select Cancel from the dropdown menu.

Step 4) Choose when to cancel:

• Immediately

• Or at the end of your current billing cycle.
  Then click Continue.

Step 5) Select a reason for your cancellation, then click Continue.

Step 6) Click Confirm to finalize your cancellation.

That’s it! You’ll receive a confirmation that your cancellation has been processed.

How to Request a Refund at SiteGround (if Applicable)

New customers of SiteGround can take advantage of a 30-day money-back guarantee for all shared hosting plans and a 14-day money-back guarantee for cloud hosting plans.  Once you decide to cancel a service eligible for a refund, you will receive an on-screen notification with the exact sum of money you are due back. The refund will be issued without delay as soon as you confirm the cancellation request. Your bank should reflect this transaction in your statement within 7-10 business days, depending on their own processing times.

Cancel your SiteGround Account (FAQs)

Now that you have a good idea of the steps to follow when cancelling your SiteGround account, let’s make sure we haven’t missed anything by discussing the following commonly asked questions.

Can I Get a Refund for My SiteGround Account?

For those who have recently signed up with SiteGround, you may be eligible for a refund within 30 days. However, it is important to note that there are certain conditions in order to qualify for this refund. 

For hosting services that are cancelled within 30 days of payment, a full refund is possible as long as the new term has not yet begun. However, when the new term has already started, a partial refund can be obtained for all fees except for the charge associated with the initial month.

Unfortunately, no refunds are available for domain names or other add-ons purchased as part of your plan. Furthermore, any paid support or third-party services are excluded from the money-back guarantee.

How to Cancel SiteGround’s Automatic Renewal?

Generally, SiteGround plans that have a 12+ month hosting renewal period are auto-renewed 15 days before they reach their expiration date. Should you decide against automatic billing, then the SiteGround billing system won’t be able to process payment, and your plan won’t be renewed.

In order to stop the automatic billing for your SiteGround hosting, follow the steps below: 

Step 1) Log in to your SiteGround Client Area, and locate the Services section in the top menu. 

Step 2) Once in the Hosting Management section, click the Settings option for the hosting plan you want to cancel. 

Step 3) Click the three dots to the right of your hosting plan. This should bring up a context menu. Click the Renewal Settings option.

Step 4) Toggle the Autorenewal to OFF, like in the screenshot below. Then click the Confirm button.

That’s it; now you know how to turn OFF automatic renewal for your hosting service with SiteGround. 

If you decide to cancel your account instead, please follow the abovementioned cancellation process.

How to Transfer Your Domain Away From SiteGround?

With regards to your domain, you have the option of canceling automatic renewal for it or transferring it away from SiteGround. Cancelation is the best choice if you purchase a new domain name from a different host. On the other hand, should you wish to keep your existing one, you will need to arrange a transfer.

Before initiating the transfer process at the new registrar, essential steps must be taken at the existing domain registrar. These include obtaining your domain’s authorization code (also known as EPP or auth code), unlocking the domain at your current registrar, ensuring 60 days have passed since initial registration, temporarily disabling privacy protection features during the transfer period, and updating your admin email address.

Final Thoughts

Switching hosting providers is a big decision—especially when you’ve trusted a company like SiteGround with your website. But if you’re feeling stuck with rising prices, hidden limits, or support that feels more like a chatbot than a real person, it’s okay to say, “I need a change.”

Your site deserves a hosting home that helps it grow—without surprises.

Leaving SiteGround?

Don’t waste hours figuring it out alone.

Get your SiteGround Escape Plan — includes step-by-step instructions to guide you step by step, show you how to cancel smoothly, migrate without downtime, and start fresh with a host that’s in your corner.

A proven checklist for a smooth switch
Free site migration details
Bonus tips to avoid common pitfalls

No spam. Just expert help to migrate away and cancel your SiteGround account stress-free.

Sure, everyone loves a good deal. But when it comes to hosting, cheap doesn’t always mean good. In fact, prioritizing low prices often leads to compromises in performance, support, or reliability. That’s why at ChemiCloud, we don’t compete on price alone. Instead, we focus on what really matters: delivering exceptional customer support and powerful, stable hosting.

If you’re searching for a new hosting provider, ask these 9 essential questions to make a smart, confident decision:

1. How long have you been in business?

Longevity can be a helpful indicator of trust, but it isn’t the full picture. While established hosts may have more experience, some older providers still deliver outdated tech and poor support. On the other hand, newer companies may offer innovative solutions and better customer experience—but only if they have the infrastructure to back it up.

Look for transparency, reviews, and a proven track record—regardless of how long the company has been around.

2. Will your support team help me with complex technical issues?

Even if you’re tech-savvy, issues will arise. And when they do, you’ll want access to knowledgeable, fast, and friendly support—not canned replies or vague tutorials.

Ask what kind of support the host offers:

• Is it 24/7 live chat or only email?

• Can they assist with app-level problems (like WordPress errors), or do they stop at basic server help?

• How do they handle urgent issues?

At ChemiCloud, our technical support team is available 24/7 and goes above and beyond to resolve both simple and complex challenges—because hosting help shouldn’t stop at rebooting your server.

3. Do you offer white-glove migrations—and if so, how many and at what cost?

Migrating your website shouldn’t feel like a second job. For many users, it’s the most intimidating part of switching web hosts.

Some providers charge hidden fees or offer limited help. Others make the transition painless.

ChemiCloud provides free white-glove migrations with zero downtime for most accounts, including full cPanel account transfers for resellers. No stress, no risk—just smooth sailing.

4. Do you offer multiple server locations?

Website speed and latency are heavily influenced by server location. The closer the server is to your visitors, the faster your site will load.

Make sure your host has data centers near your audience—or, even better, a global presence.

With 17 worldwide server locations, ChemiCloud helps your site load quickly no matter where your users are. Plus, we support CDN integration for truly global reach.

5. Do you provide a reliable website backup system?

Backups are non-negotiable. From accidental deletions to security breaches, the risk of data loss is real—and the only way to recover quickly is with dependable backups.

Be sure to ask:

• How often are backups performed?

• Are they stored remotely or on the same server?

• How easy is it to restore?

ChemiCloud includes automated, remote JetBackup backups on all hosting plans, so your data is always protected—and easily restorable with just a few clicks.

6. What security measures do you have against brute force attacks and malware?

Hackers often target popular platforms like WordPress, and shared hosting environments can be especially vulnerable if the provider doesn’t take security seriously.

A strong host should offer:

• Malware scanning and removal

• Brute force protection

• Web application firewalls

• Automatic patching or updates

At ChemiCloud, we use Imunify360, real-time malware protection, and advanced firewall systems to keep your site secure around the clock.

7. Do you offer features that simplify website management?

Modern hosting isn’t just about uptime—it’s about ease of use.

Check for features like:

• An intuitive control panel (cPanel or similar)

• Free SSL certificates with auto-installation

• Staging environments for testing changes

• Multi-user or collaborator access

ChemiCloud includes all these features and more to help you manage your site with confidence, even if you’re not a tech expert.

8. What’s your money-back guarantee if I’m not satisfied?

Even with research, sometimes a host just doesn’t work out. That’s why a clear, hassle-free refund policy is important.

Look for a minimum 30-day money-back guarantee with no hidden cancellation fees. At ChemiCloud, we offer a 45-day money-back guarantee—giving you ample time to test-drive our services risk-free.

9. What uptime guarantee do you provide?

Your website needs to be online when your visitors show up. A strong uptime guarantee ensures your provider is held accountable for reliability.

The industry standard is 99.9%, but top-tier hosts go further. ChemiCloud offers a 99.99% uptime guarantee, backed by SLA credits if we ever fall short—though, thanks to our infrastructure, we rarely do.

Final Thoughts

Picking the right hosting provider isn’t easy—but asking the right questions makes it easier. Use this list as your checklist when comparing your options, and don’t settle for less than stellar service.

And if you’ve already made a poor hosting choice? Don’t worry. Migration is always an option—especially with ChemiCloud’s expert team here to help you switch smoothly and securely.

Check out our hosting plans and experience the difference for yourself.

If you’re reading this, chances are you’re fed up.

Maybe you’ve hit your breaking point with Hostinger’s support delays. Maybe you’re tired of hassling with AI chatbots with no answers. Or maybe you’re just done with inconsistent performance that quietly drains your traffic, your time, and your sanity.

Whatever the reason — you’re not alone.

Thousands of site owners reach this exact moment each year: frustrated, stuck, and wondering how hard it really is to cut ties with their hosting provider.

The good news?

It’s easier than you think.

In this guide, you’ll discover:

• The most common reasons people cancel Hostinger (you might relate to more than one)
• What to do before pulling the plug
• Exactly how to back up your site and secure a refund
• The surprisingly simple steps to make a clean, painless switch

And yes — I’ll even show you how to move your site without downtime.

Let’s start with the real issue most users never see coming…

Why People Cancel Hostinger (And Why You Might Too)

At first glance, Hostinger looks like a steal. Affordable pricing, a sleek website, and big claims about performance.

But dig into the reviews, and a few patterns emerge:

• Support delays: Long waits. Unhelpful replies. Scripted responses that leave you in limbo.

• No cPanel: If you’ve used traditional cPanel hosting before, switching to Hostinger’s hPanel can feel like trading a toolbox for a toy.
• Unexplained resource issues: Spikes in CPU or I/O usage with little explanation (and limited ways to investigate the cause).

The biggest red flag? When your site runs into trouble, you’re often left without the tools — or the help — to fix it.

If that’s where you’re at now, you’re not alone. But you don’t have to stay stuck.

What to Do Before You Cancel Hostinger

Don’t rush to cancel your Hostinger account without a plan. You’ll want to:

1) Choose Your Next Hosting Provider Wisely

Before you jump ship, make sure you’re not going from one problem to another.

Before making a decision, make sure to ask these essential questions. Understanding their answers will help you determine whether the provider suits your needs.

Ask any prospective host:

• How long have you been in business?
  It’s understandable to be wary of new web hosts that have been around for less than a year, however, one should not automatically assume that an older host is better either. While there are some established companies in the industry who offer quality services, there are also those who have been in business for many years yet still provide substandard services.
• Do you offer free migrations — and how many?
  The process of switching web hosts can be quite the endeavor. Those who have done it before will not feel much of a burden, yet those who are going through the migration for the first time should plan to dedicate an adequate amount of hours into this project.
• Do you have global server locations?
  When searching for a web hosting service, it is important to consider where their servers are located. This can have a major effect on how quickly and smoothly visitors can access the content of your website. Taking the time to ensure that your host has appropriately placed their servers is crucial to making sure that visitors have an effortless experience when they visit your site.When determining the suitable server location for your website, it is essential to consider the geographic distribution of your target audience. By considering the geographic distribution of your target audience, you can optimize server locations to serve them best. If you target a global audience, you can utilize a content delivery network (CDN).
• Will you provide me with a reliable backup system for my websites?
  It cannot be stressed enough how significant it is to make sure your website is backed up. Even with the best security measures in place, data loss and hacking can still occur, so having a backup system in place is always wise.It’s important to exercise caution when researching web hosting companies, as many will advertise that they back up websites. However, you must verify whether or not these backups are actually stored offsite.
• How do you protect against malware and downtime?Unfortunately, widely used web applications, such as WordPress, are a prime target for malicious hackers. It is essential to ensure that preventative measures are in place to safeguard against brute force/hacking attempts and that the hosting infrastructure has been fortified to minimize the risk of malware infecting your site.
• What’s your refund policy if I’m not happy?Before investing in a hosting service, it is important to understand what kind of satisfaction guarantee it provides. This way, you know that your money isn’t at risk. Many reliable hosting companies, including ChemiCloud offer a 45-day period for a refund on most of their hosting services.
• Is support actually handled by experts — or outsourced?
• Will your support team help me solve more complex technical issues?
  Providing amazing customer service should be your topmost concern. Don’t make the mistake of leaving it to chance… even experts may find themselves in need of website assistance sometimes, and when this occurs it’s essential that you have the ability to access timely and efficient help!Before making the commitment to sign on, it pays off to ask some technical questions.

Red flag: If your next host can’t answer these confidently, keep looking.

Want a shortcut?

Here’s what thousands of former Hostinger users have discovered: ChemiCloud offers fast, secure hosting with real human support, free site migration, and a 45-day money-back guarantee.

Get My Escape Plan Now

2) Back Up Your Website – How to Generate a Backup of Your Website with Hostinger

Never cancel your account before downloading your files and database. Once your Hostinger account is gone, so is your data.

Before you cancel your Hostinger account, it is essential to make sure that you have a backup of your site. You can download the most recent backup and save it on your computer. Note that once you terminate the account, any website backups taken and stored with Hostinger will no longer be accessible.

Pro Tip: If you’re moving to ChemiCloud, we’ll handle this for free. No tech headaches, no downtime—just a smooth transition.

Backing Up Your Files:

Using Hostinger’s Site Tools, you can easily do a backup for your site’s files.

To do this, please take the following steps:

Step 1) Log in to your Hostinger Dashboard

Step 2) Go to Websites > Manage.

Step 3) Click File Manager.

Step 4) Right-click on the public_html folder and choose Download.

Step 5) Choose the archive format (.zip is fine) and name your backup.

The archive download will start right away. The time to download the archive depends on the size of your site. 

That’s it; now that you have a backup of your site files, the next step is to do a backup for your site’s database. 

Backing Up Your Databases

Using Hostinger’s Dashboard, you can easily do a backup for your site’s database. To do this, please take the following steps:

Step 1) Log in to your Hostinger Dashboard, and locate the Websites option in the top menu. Once in the Websites section, click the Manage button under your website’s details. 

Step 2) On your site’s dashboard, click the Databases option. 

Step 3) Scroll down to the List of Current MySQL Databases And Users, then click on the Enter phpMyAdmin button corresponding to your website’s database. 

Step 4) Once inside phpMyAdmin, select the database by clicking on it from the left-hand side menu. 

Step 5) The next step is to click on the Export tab, and finally to click on the Export button in the next window. 

Downloading your site’s database to your computer will start immediately. The time to download the backup depends on the size of your database. 

That’s it. Now you have a full backup of your website.

How to Make the Switch Without the Stress?

Migrating your site doesn’t have to be complicated — or risky.

With ChemiCloud, you get:

• Free white-glove migration (we’ll move everything for you)
• 24/7 real human support — no more AI chatbots. No scripts. Just helpful, experienced support from people who care
• 17 server locations to choose from
• Daily backups and advanced security — included.

Plus, our 45-day money-back guarantee gives you plenty of time to test the waters risk-free.

So… if you’ve had enough of the slowdowns, the outages, the support frustrations — this is your escape plan.

Let us handle the migration. You focus on growing your site.

Get your Hostinger Escape Plan

How to Cancel Your Hostinger Account and Get Refund (If Eligible)

Now that you’re ready to cancel your Hostinger account, the next step is understanding how to proceed. 

Before continuing, you must decide which services you would like to discontinue. Of course, this step can be skipped if you only have a single hosting plan.

In addition to web hosting, Hostinger also offers domain registration services. Canceling both services is unnecessary, but it is an option for those who prefer it. Furthermore, after canceling your hosting, you can still transfer your domain from Hostinger.

Here are four straightforward steps that will help you cancel your Hostinger account and request a refund: 

Step 1) If you want to cancel your hosting plan while keeping your Hostinger account, you’ll have to contact their Customer Support team, who’ll help you.

Alternatively, you may disable the auto-renewal of your hosting service. This way, your hosting plan will not be automatically renewed at the expiration date. (See the steps to follow in the FAQs section). 

Step 2) Visit this link to initiate an automated refund process. Once accessed, you will see all the invoices paid within the last 30 days. 

Step 3) Find your latest invoice and click Refund.

Step 4) Acknowledge the data loss warning and click Continue.

Step 5) Enter your reason for cancellation.

Step 6) Confirm and submit your refund request.

Thats it! Once the refund confirmation email is received, it may take 7-14 business days to receive the refund, depending on your bank or card issuer. 

Cancel your Hostinger Account (FAQs)

Now that you have a good idea of the steps to follow when cancelling your Hostinger account, let’s make sure we haven’t missed anything by discussing the following commonly asked questions.

Can I Get a Refund for My Hostinger Account?

For those who have recently signed up with Hostinger, you may be eligible for a refund within 30 days. However, it is important to note that there are certain conditions in order to qualify for this refund. 

For hosting services that are cancelled within 30 days of payment, a full refund is possible as long as the new term has not yet begun. 

Unfortunately, no refunds are available for domain names or other add-ons purchased as part of your plan. Furthermore, any paid support or third-party services are excluded from the money-back guarantee.

How to Request a Refund at Hostinger (if Applicable)

New customers of Hostinger can take advantage of a 30-day money-back guarantee for all shared hosting plans and a 14-day money-back guarantee for cloud hosting plans.  Once you decide to cancel a service eligible for a refund, you will receive an on-screen notification with the exact sum of money you are due back. The refund will be issued without delay as soon as you confirm the cancellation request. Your bank should reflect this transaction in your statement within 7-10 business days, depending on their own processing times.

How to Disable Hostinger’s Automatic Renewal?

Should you decide against automatic billing, then the Hostinger billing system won’t be able to process payment, and your plan won’t be renewed.

To disable the automatic renewal of your Hostinger service, follow the steps below: 

1) Log in to your Hostinger Dashboard and locate the Billing section in the top menu. 

2) Once in the Subscriptions section, click the arrow next to the service to see more options. 

3)  This should bring up Subscription details. Click the Disable auto-renew option.

4) The next step is to click the Disable auto-renewal button.

5) Provide the reason for disabling auto-renewal, then click on the Submit and disable auto-renewal button. 

That’s it; now you know how to disable the automatic renewal of your hosting service with Hostinger. 

If you decide to cancel your Hostinger account instead, please follow the above mentioned cancellation process.

Final Thoughts

Canceling Hostinger doesn’t have to be a tech nightmare.

Yes, their dashboard can be clunky. Yes, the support can be slow. But with a little preparation, you can move your site safely, get your refund, and start fresh on faster, more supportive hosting.

You don’t have to settle for poor service. And you don’t have to do this alone.

Leaving Hostinger?

Don’t waste hours figuring it out alone.

Get your Hostinger Escape Plan — includes step-by-step instructions to safely cancel your account, back up your data, and migrate away from Hostinger in less than 1 hour, with no downtime.

A proven checklist for a smooth switch
Free site migration details
Bonus tips to avoid common pitfalls

No spam. Just expert help to migrate away and cancel your Hostinger account stress-free.

Let’s face it — your current web host is probably holding your website back.

Maybe your site is running slow. Maybe support is unresponsive. Maybe you’re tired of vague promises and “unlimited” plans with hidden limits.

But if you haven’t switched yet, it’s probably not because you’re happy.

It’s because you’re worried about the migration — and I don’t blame you.

Migrations can be a disaster when they’re not handled right. But with ChemiCloud, they’re different.

We’ve helped thousands of site owners move from providers like Bluehost, HostGator, SiteGround, and GoDaddy — without downtime, data loss, or tech headaches.

Now it’s your turn.

The Real Reason Most People Don’t Switch (And Why You Can)

“I’d switch web hosts, but I’m afraid of breaking something.”

Sound familiar? That’s the most common concern we hear.

So we built our migration process to solve that — completely.

At ChemiCloud, our in-house team of migration specialists handles everything for you, from start to finish. We don’t just move your files — we run malware scans, preserve DNS settings, and make sure every detail is accounted for.

Here’s exactly how it works:

How ChemiCloud’s Website Migration Works (Step-by-Step)

We’ve designed our migration process to be as simple and worry-free as possible — even if you’re not tech-savvy.

Whether you’re moving a single blog, a complex WooCommerce store, or a full reseller setup, our experts handle every detail behind the scenes.

Step 1: Place Your Order — Risk-Free

Before we begin the migration, you’ll need to choose a hosting plan.

Here’s what you should know:

• All plans are backed by a 45-day money-back guarantee — no questions asked.

• Managed WordPress Hosting? You can test-drive it for just $1 for the first month.

• If you don’t love it, you can cancel anytime within the first 45 days and get a full refund.

So you’re not just getting a migration — you’re getting peace of mind that you’re making the right move for your site and your business.

Explore our Hosting Plans

Step 2: Submit a Migration Request

Once your ChemiCloud hosting order is activated, here’s what you do:

1. Log into your Client Area.

2. Click Support → Submit Ticket → choose the Migrations Department.

3. Fill out our quick migration form.

We’ll ask you for:

• Web host login URL (client area, cPanel, WHM, or WordPress admin)

• Credentials (stored in a secure environment)

• Websites to migrate (just list them, we’ll take it from there)

• Custom DNS records? (e.g., Google Workspace, Office 365 — we’ll preserve these if needed)

• Email migration? (We’ll copy all email accounts + messages if requested)

• Preferred schedule (You can tell us when works best)

• Is your site an active online store? (We take special care for WooCommerce and other eCommerce platforms)

Once you submit the form, we’ll open a migration ticket and begin coordinating the move.

Step 3: Our Experts Get to Work (And Handle Everything)

Once we receive your request:

• We assess your current setup.

• We determine the best migration method for your platform.

Here’s what we do next:

Standard Hosting Accounts

• If your current provider uses cPanel, we’ll move the entire account — files, databases, email, configurations — in one go.

Reseller Hosting?

• If you’re a reseller with WHM access, we can migrate all your clients’ individual cPanel accounts too. All we need is your WHM login.

Non-cPanel Hosts?

• No problem. We’ll use a mix of FTP, SSH, MySQL exports, and compressed archives to safely migrate your site.

• If you’re running WordPress, all we need is your WordPress Admin login — we’ll handle the rest securely using trusted tools.

Bonus Step: Malware Scan Included

Before your site goes live, we run a deep malware scan using Imunify360, included at no cost.

If we find anything suspicious, our team will clean up infected files as part of the migration — ensuring your site arrives clean, secure, and safe.

Step 4: Pre-Migration Checks & Final DNS Setup

Before we flip the switch, we take care of the final details:

• We test your site on our platform to ensure everything loads properly.

• You can generate a preview URL to check your site before making DNS changes.

• If you’re using Cloudflare, you can delegate access and we’ll make DNS changes for you.

• If you prefer to keep your existing name servers, we’ll advise you on the exact DNS records to update.

Once you’re happy, we guide you through the final DNS update (or do it for you), and your site starts running from ChemiCloud — without your visitors ever noticing the switch.

Why So Many Customers Trust Us With Their Move

“The migration of my websites was done smoothly and quickly. My whole cPanel account was migrated, so I didn’t have to set up email accounts, ftp accounts, etc all over again. Just changed DNS and everything was back to as before.”
— Felix M., via TrustPilot

“Made a huge migration for me same day – no problem at all. couldn’t believe it.”
— Joshua L., via TrustPilot

“Migration from HostGator was painless and quick. Performance and tools are far better with ChemiCloud. So glad i mate the switch.”
— Bob B., via Trustpilot

Read other reviews related to our migration service. 

Here’s What You Get

• Full website + email migration

• Malware scan + cleanup with Imunify360

• cPanel, WHM, WordPress, FTP-based migrations supported

• Preview URL to test before going live

• DNS assistance (or delegation if you use Cloudflare)

• Optional migration scheduling

Whether you’re a business owner, developer, reseller, or someone just trying to escape your old host, we’ve got your back — no scripts, no guesswork, no downtime.

Ready to Switch Web Hosts the Smart Way?

Here are your options:

Option 1

Keep tolerating slow speeds, poor support, and anxiety about downtime — because you’re not sure how to switch.

Option 2

Let our team handle everything and enjoy faster, more secure hosting — without lifting a finger.

Zero Downtime
No Tech Stress
Free Expert Migration
Full Support Throughout the Process

Start Your Free Website Migration

In this article, we’ll break down what an inode is, why it’s important to keep track of, and how you can easily monitor it in cPanel with a free plugin we recently developed. Whether you’re running a small business or managing a growing website, understanding inode consumption can help you handle your hosting account more efficiently. Sure, you can always use the server Terminal to check inodes usage, but let’s be honest—a graphical interface makes things a whole lot easier, right?

I’m writing this for both web hosting clients (the consumers) and web hosting companies (the providers) who aren’t offering such an interface to their clients yet. Don’t worry—by the end of this article, you’ll be able to provide it.

What Is an Inode and How Does It Work?

Before we get into tracking inodes, let’s first talk about what an inode is and how it affects your server.

An inode is basically a data structure that the file system uses to store information about a file or directory. Every file and folder on your server has an inode that tracks important details like its size, permissions, owner, and where its data is located on the disk. But keep in mind, an inode doesn’t actually store the content of the file—just the metadata that helps the file system manage it.

When we talk about inode usage, we’re referring to the total number of inodes being used by the files and directories on your server. Every file and folder you create or upload uses one inode, regardless of how big or small it is. This includes everything—images, scripts, emails, directories, and even those hidden system files you don’t normally see.

Why Is Inode Usage Important?

Inode usage is important because it directly affects your ability to manage your files. Most web hosting providers set limits on the number of inodes you can use within your account. This is because inode usage impacts server performance.

As your inode usage increases, your server needs to work harder to manage and track your files. High inode usage can lead to slowdowns in the file system, which can ultimately affect the performance of your website and other services running on the server.

Inode usage limits also prevent users from overwhelming the server with thousands or millions of small files that could slow down overall system performance. By keeping inode usage under control, hosting providers can ensure that their servers run efficiently and that resources are shared fairly among all users.

Why Do Hosting Providers Set Inode Limits?

The inode limits set by hosting providers are there for several important reasons. While you might think that limitations are only placed on storage space, in reality, inodes are just as critical when managing a shared hosting environment.

Even if you have plenty of storage space left on your server, once you hit the inode limit, you won’t be able to create new files or directories. This can become a major issue for websites that generate lots of small files, like those running content management systems (CMS) such as WordPress or Joomla.

Additionally, the more inodes you have, the longer it takes to back up your server. This means that as a hosting provider, you need to maintain a healthy balance and keep a close eye on inode usage, just like you would with disk space. Proper monitoring of inode usage ensures that your backups are efficient and that server performance remains stable for all users.

Inode Usage at the Hardware Level

Inode limitations don’t just apply at the software level—they also exist at the hardware level. Every storage device, whether it’s a traditional hard drive or a solid-state drive (SSD), comes with a fixed number of inodes. These limits are typically set when the device is formatted, and they determine how many files and directories the device can handle. Once you run out of inodes on a storage device, you can’t create any new files, even if there is still plenty of available storage space.

The number of inodes a storage device has is generally based on the total disk space and the file system in use, not the brand of the device. For example, file systems like ext4 (commonly used in Linux servers) allocate a specific number of inodes based on the size of the disk when the drive is formatted. Larger disks tend to have more inodes, but the ratio is fixed during formatting. This means that even with terabytes of free space, you could run into issues if you exhaust the available inodes.

Tracking Inode Usage in cPanel

For a long time, managing and monitoring inode usage was a manual process. At ChemiCloud, our clients began requesting an easy-to-use graphical interface to monitor their inode usage directly within cPanel. Before this, we were offering clients the option to track and count inode usage via the Terminal in cPanel.

Offering Inode Usage Via the Terminal

The method of using the Terminal to track inode usage involved guiding clients through a series of commands to check their inode count. While this method worked for more technically inclined users, many of our clients found it cumbersome to access and difficult to interpret the results. They began requesting a Graphical User Interface (GUI) that could easily display inode usage at a glance.

Despite providing detailed guides, it became clear that a GUI solution was necessary for better usability and client satisfaction. We began exploring the options available within cPanel and the web hosting community to find a solution.

The Search for an Inode Usage cPanel Plugin

Our first step was to approach cPanel directly to request the implementation of a native inode usage GUI. Unfortunately, cPanel did not have an immediate solution for this, and after further investigation, we found that no free or paid third-party plugins were available to address the specific need for real-time inode usage tracking.

We did discover that some companies had developed their own inode usage plugins, but they kept these tools as proprietary assets. As a result, no publicly available solution existed for small or large companies looking to offer this feature to their customers.

Developing Our Own Inode Usage Plugin

Faced with the lack of an existing solution, we decided to develop our own inode usage plugin. Our goal was clear: to create a tool for tracking and breaking down inode usage, fully integrated within cPanel, so we could offer this functionality to our clients. We wanted to ensure the tool was both powerful and easy to use, so that even those with non-technical skills would be able to check and understand their cPanel account’s inode usage breakdown.

The result is the cPanel Inode Usage Plugin, which we now use on all our servers at ChemiCloud. This plugin provides a detailed breakdown of inode usage across directories and updates the data in real-time with every page reload. Unlike other solutions, it allows users to track their inode usage without needing to rely on technical commands in the Terminal.

After seeing the success and positive feedback from our clients, we realized that this plugin should be made public. We believe that any web hosting company or cPanel server administrator who wants to provide this feature should have access to it immediately and without limitations. At the end of the day, it’s a tool that helps clients better manage their own data, and making it widely available supports this goal.

Why We’re Making the Plugin Public Free

At ChemiCloud, we strongly believe in empowering clients to manage their own data. By providing a free and open-source tool to track inode usage, we’re contributing to the broader web hosting community and ensuring that users everywhere have the tools they need to manage their data efficiently.

We believe that clients deserve transparency and control over their hosting environment. Inode usage is a fundamental part of file management, and by making this plugin publicly available, we’re helping clients gain a clearer understanding of their file systems—assuming, of course, that the hosting company adopts this plugin or develops something similar.

If you’re hosted with a company that doesn’t currently offer an inode usage tracking interface, you can easily point them to this article, and they can adopt it quickly and seamlessly.

A Look at the cPanel Inode Usage Plugin

Below, we provide a sneak peek at the cPanel Inode Usage Plugin. The interface displays inode usage for each directory, and users can navigate through the directories to identify where most of their inodes are being consumed.

How to Install the cPanel Inode Usage Plugin

Now that you understand how valuable this plugin can be, we’ll walk you through the installation process. To get started, ensure that you have root access to your cPanel/WHM server.

Requirements

• Root access to your server
• cPanel installed on your server

If you’ve reached this point, congratulations! The cPanel Inode Usage Plugin is now successfully installed, giving you and your clients a much easier way to monitor and manage inode usage.

At ChemiCloud, we believe that empowering clients with the tools they need to take full control of their hosting environment is vital to their success. That’s why we developed this plugin—to make tracking inode usage simple, accessible, and real-time, no matter how complex your server setup may be.

This tool isn’t just for our clients—it’s for anyone in the web hosting community who’s looking for a clearer understanding of their inode consumption. By offering it for free, we hope to contribute to a more transparent and user-friendly web hosting experience across the industry.

If you found this article and plugin helpful, we’d love for you to share it with others who might benefit from it. And if you have ideas or suggestions for how we can make this tool even better, we invite you to join us in improving it. Contributions and feedback from the community are always welcome. Together, we can make hosting simpler and more efficient for everyone.